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Peeling the onion of the management
Heston Blumenthal, chef at the Fat Duck

Heston Blumenthal, one of the country’s most high profile chefs, owner of the renowned Fat Duck restaurant in Bray and recipient of three rare and muchcoveted stars, talks exclusively to Coachlines about the role that coaching is playing in his life.

When did you first start thinking about coaching?
It was some time last year. The restaurant was incredibly busy and I was starting work at 7.30 am and getting back home at 2.30 am. With luck I would get four hours sleep but as you can imagine, it is really difficult to switch off when you’ve just left the stressful , hectic environment of a restaurant kitchen. I had listened to a cassette on lifestyle and time management, and although my first inclination was to dismiss it as some sort of American rubbish, it really struck a chord with me.

My life was increasingly cluttered. The award of the third star – which was unexpected and much earlier than I had ever hoped for – just rocketed the Fat Duck to a completely different level. I guess you could say that I was rather like a toddler who is so excited by everything new that comes along, that they just grab at things and constantly move from one thing to another. I was definitely in this mode. The phrase ‘headless chicken’ would not go amiss!

How was your ‘lack of time management’ manifesting itself?
In essence, the business of running the business was taking me away from what I really enjoy, which is the cooking and everything associated with that. For example, I’d have to sort out paint chips, lack of hot water, the phone not working and a million and one other similar issues. I was completely out of control with all this ‘stuff’. I needed to take control.

So how is working with Coaching for Success helping you?
I’ve worked with Mike Duckett for the last nine months or so and over time he’s helped me to appreciate far more clearly how to identify the main issues and the chief priorities. It was rather like peeling an onion – he helped me work through all the clutter, helped me unscramble my brain – and has brought some more order to my life.

As just one small example of being ‘event driven’, I used to spend hours wading through fifty or sixty emails, believing that I had to answer them all. Working with Mike, I’ve learnt how to filter out what is really important – and, in fact, when the quickest and best option is just to pick up the phone and speak to someone.

Without doubt, although time is still a major issue for me (and probably always will be), I am no longer in a purely ‘reactive’ mode. I have found that although there are of course still daily problems to deal with, that I now have a much clearer vision of what they are and I am much better able to compartmentalise them – and then deal with them in a more logical, prioritised manner.

Heston Blumenthal milestones
1995 - Fat Duck opens in Bray
1998 - 1st Michelin star awarded
2001 - 2nd Michelin star awarded Guardian Restaurant of the year
Good Food Guide Restaurant of the year
AA Restaurant of the Year
AA Wine List of the year
Good Food Guide Chef of the year
AA Chef of the year
Brasserie opens in Bray Marina
First book is published
Six part TV serie s for Discovery Channel
2004 - 3rd Michelin star awarded

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